When we started working with Café 1 in early 2020 we had no idea that there was a pandemic just around the corner and just how important social media was going to become for them!

We met with Norman in January 2020 to discuss working together on possible pop-up events at the restaurant and to look at getting some new photos taken for Café 1. Covid-19 unfortunately put a swift halt on the events, but we quickly responded to the crisis in a flexible manner by refocusing on Café 1’s digital channels. Whilst Norman and his team focused on the day-to-day business Snow took over the running of the social channels with engaging content, information postings as well as taking high quality photos for use across all platforms.

Like many businesses Café 1 was adapting on a regular basis to changing rules regarding food services. Our support allowed the team to remain focused on their area of expertise whilst we communicated those changes to their customers. The digital channels were used to share daily menus and specials for their popular ‘Pots to Go’ and update customers re slot availability, and also keeping everyone up to date with restaurant re-opening plans. Both Facebook and Instagram were very active platforms, and the following soon grew.

Snow also helped to get the Café 1 website updated with fresh images and updated content, supporting Café 1 during the crisis point and preparing them for the future.